Table 1 List of Indicators in the QIQ
QIQ Indicator number | QIQ Indicator Description |
|---|---|
1 | Provider demonstrates good counseling skillsa |
1a | Look and write on client record |
1b | Used any visual aids |
1c | Ensured visual and auditory privacy |
2 | Provider assures client of confidentiality |
3 | Provider asks client about reproductive intentions |
4 | Provider discusses with client which method she would prefer |
5 | Provider mentions HIV/AIDS (initiates or responds) |
6 | Provider discusses dual method use |
7 | Provider treats client with respect/dignityb |
8 | Provider tailors key information to the particular needs of the specific client |
9 | Provider gives accurate information on the method accepted (e.g. how to use, side effects, and complications) |
10 | Provider gives instruction on when to return |
11 | Provider follows infection control procedures outlined in guidelines |
12 | Provider recognizes/identifies contraindications consistent with guidelinesb |
13 | Provider performs clinical procedures according to guidelines |
14 | Staff treats client with dignity and respect |
15 | Client participates actively in discussion and selection of method (i.e. client is “empowered”) |
16 | Client receives her method of choiceb |
17 | Client believes the provider will keep her information confidentialb |
18 | Facility has all (approved) methods available; no stock-outs |
19 | Facility has basic items needed for delivery of methods available through facility (sterilizing equipment, gloves, blood pressure cuff, specula, adequate lighting, and water) |
20 | Facility offers privacy for pelvic exam/IUD insertion (no one can see)c |
21 | Facility has mechanisms to make programmatic changes based on client feedback |
22 | Facility has received a supervisory visit in past 6 monthsd |
23 | Facility has adequate storage of contraceptives and medicines (away from water, heat, and direct sunlight) on premises |
24 | Facility has state-of-the-art clinical guidelines |
25 | Waiting time is acceptable |